The ATM Managed Services allow banks to deliver a superior set of ATM channel services to its current market, new market, and customers through defined steps, effective cost control, leverage consumer sales and marketing opportunities. In addition, the solution will provide long term stability and reliability providing world class services to their consumers.
ATE has structured the following service as a range of specific strategic solutions based on a Single Point of Contact concept that can immediately help banks expand their market share and meet any future compliance issues:
ATE can provide an ongoing technology refresh cycle and impact the profitability of the channel while becoming more strategic and quicker to market with new services to fulfil banks’ needs. The evolving technology platform will enable banks to provide new value-added services to the consumer.
With ATE providing the ATM channel service process it will target reducing risk and cost to banks. While this is an important point in the offering it is also important to consider the following issues in the assessment:
In addition to technology and operational effectiveness, ATE recognizes that their Integrated Solution must also be financially sound. Some of the possible financial advantages are listed below:
ATE will combine all the above into a monthly payment structure that will eliminate massive administrative burden by consolidating many of the cost drivers into single fixed and/or variable payment format.
ATE brings many New Value-Added Features and functions and can go beyond standard transactions to implement and manage additional services.
Consumer adoption of new services and functionality at the ATM
Revenue generating campaigns and CRM programs to maximize the effectiveness of the ATM channel
ATE offers a comprehensive array of services and support. Our Professional Services organization provides strategic analysis and planning of new systems, systems integration, architectural engineering, consulting, project management providing traditional maintenance to full delivery system and network optimization.
Outsourced and managed services include remote monitoring and troubleshooting for self-service customers, transaction processing and centralized monitoring for security customers, maintenance services that keep everything running and full support for both customers and suppliers via person-to-person or online communication.
At ATE, we have many years of experience in ensuring our customers are offered the best possible solutions that will build and maintain strategic relationships and by doing so, complements our products and services that we offer to the market place. ATE is committed to offer flexible customer based solutions with the confidence in that we provide hardware and software products suitably matched to customer expectations using open system architectures, and service and support a broad range of multi-vendor ATM products.